With all of the continuing hype surrounding social media and digital marketing, there is a strong temptation to try to tune it all out and focus on building your business instead. But that would be a big mistake for you as well as your company’s future growth.
Why? Simply this: consumers have an unprecedented ability to learn more about your business than ever before as well as sharing their opinions and perspective (both favorable and negative) with the entire world. And they can do this with the simple hit of a “send” button.