CMO

Submitted by Kip on Fri, 07/01/2011

YouTubeI had the pleasure of being interviewed by Mary T. Morgan during the recent P&G Alumni Reunion held in Toronto, Canada. Mary and I worked in Brand Management together at P&G.

Submitted by Kip on Thu, 03/24/2011

I love Virgin Atlantic.

One of the reasons I do is I believe they really, really do care about their customers. As proof of this, one time back in 1994 I had a problem with one of their flights and wrote a note to Richard Branson to make him aware of it (this was back in the days in which you still wrote letters that went through the post office).

Submitted by Kip on Wed, 03/16/2011

 I just got back from my first ever SXSW event. They are celebrating their 25th year as a Music Festival and 15th year as an Interactive Gathering (the “Davos of Digital”).

Submitted by Kip on Thu, 01/06/2011

As we enter the new year, I wanted to share some "fun facts to know and tell" as well as some personal observations on how social media is impacting marketing and businesses:

Social media and mobile devices have become a common way that people engage with each other and with brands; brand marketers need to be proactive about leveraging this accelerating trend

Submitted by Kip on Wed, 10/13/2010

This is Part II of a two-part blog that explains what a communication brief is, why it’s important and what it contains. I’d like to thank Norm Levy from P&G for teaching me these principles when I was in brand management as well as his continuing teaching of these ideas at the U.S. Marketing Communication College.

In Part I of this blog entry, I described what a Communication Brief is and reviewed part of what’s in it (i.e. Project Description, Target Audience, Specific Objective, Background/Competitive environment and Consumer Insights).

Submitted by Kip on Mon, 10/11/2010

This is Part I of a two-part blog that explains what a communication brief is, why it’s important and what it contains. I’d like to thank Norm Levy from P&G for teaching me these principles when I was in brand management as well as his continuing teaching of these ideas at the U.S. Marketing Communication College.

Submitted by Kip on Sun, 08/29/2010

A key issue any marketer must adequately address is “What’s the return on this marketing investment?” It's reasonable for a marketer to provide some type of quantitative measure to ascertain whether the marketing activity for a company is working (and how it should be adjusted so the spending can either be optimized or eliminated).

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